innovative technology helping people live better
innovative technology helping people live better
The Venta is a joy to use in my bedroom. I am very pleased to be breathing clean and humidified air during the night. When I have a cold, the option of adding the Eucalyptus fragrance is very healing and soothing. The Citrus Garden or Vanilla fragrances give the air a burst of freshness!
Simone Thomalla, Actress
I use the Airwashers almost every day, especially now that the pollen count is fairly high.
In February and March the air humidity was constantly very low. I found it very pleasant to spend time in the rooms containing the Airwashers. You can really feel the cleaner air. I’ve had relatively few problems with pollen lately (but that could be partly due to my pregnancy). In any case, I am absolutely satisfied with the Venta Airwashers, particularly as I have already tried other air cleaners and never felt positive results.
Magdalena Neuner, retired biathlete, 2 x Olympia gold, 12 x World Champion, Wallgau, Germany
As a former professional athlete and mother of two children, a healthy lifestyle is extremely important to me. That is why we are especially pleased with our high-quality Venta Airwasher, which now supplies our home with fresh, clean air every single day. We are delighted and completely satisfied customers and can highly recommend these appliances.
Our heartfelt thanks goes to the Venta Team!
Anni Friesinger-Postma, 3-time Olympic Champion, 16-time World Champion, most successful athlete in World Single Distance Speed Skating Championships
Wherever I perform in the world: my agents are required to provide Venta Airwasher, because my priceless violin needs the best possible environment. Only Venta gives me the peace of mind that the air humidification will be perfect.
Nigel Kennedy, Musician, London, United Kingdom
Venta is proud to share that their first US clients, the "Masters of the Impossible" Sigfried and Roy, are fans of the Venta Airwasher: "We love the Airwasher and we would recommend it to others who are interested in its benefits: no filter pads, very hygienic and super-easy maintenance. Venta Airwasher is already the top-selling brand in Germany and Europe and we wish them the same success in the United States."
Siegfried and Roy, Las Vegas, USA
I can recommend the Venta Airwasher without hesitation. I have tried out a large number of air humidifiers and air purifiers. As far as I am concerned there is nothing better than the Venta Airwasher. It protects me from dry and bad indoor air. I noticed that particularly in Germany, when I appeared in the Classic Night in Aschaffenburg.
José Carreras, Tenor, Barcelona, Spain
We have had the Airwasher in operation for over four weeks now, and I am happy to tell you that our experience and tests have proved highly positive. My staff and I are very satisfied with the appliance.
Prof. Dr. Dr. h. c. G Pulverer, Director of the Institute of Medical Microbiology and Hygiene at the University of Cologne, Germany
Since December 1987, we have had a Venta Airwasher operating in our executive office to our complete satisfaction. Its air purification has far exceeded our expectations. The Venta Airwasher is hygienic, easy to operate and maintain, and runs with a low noise level. We can wholeheartedly recommend this appliance.
Scheeler, Purchasing Dept., Deutsche Lufthansa AG, Hamburg, Germany
The Venta Airwashers we ordered from you have been in operation in our 1290 sq. ft. open-concept office for several months now. Our staff is particularly bothered by the nuisance of dust within this building. The Venta Airwashers have greatly reduced that nuisance. These appliances make little noise and are really very easy to operate and maintain. The additives ensure that there is always a pleasant fragrance in the air. Maintenance is problem-free and the chore of changing filter pads is eliminated. We can recommend this appliance at any time and shall buy further units as the need arises.
L. Stegmann, Administration, Sanyo Semiconductors (Europe) GmbH, Germany
On account of a marked allergy to pollen (hay fever) from which both my children and I suffer, I have looked for ways to help reduce the pollen count in our home and improve the indoor air at the same time. With the Venta Airwasher, it proved possible to significantly reduce the number of sneezing fits my children suffer during pollen season. The nasal mucous membranes dried out noticeably less as well. I have observed that the "dry nose" problem can be reduced considerably with the aid of the Venta Airwasher, even in the winter. By the way, you'll note that the plants in our sun room are also thriving.
Prof. G. Bastert M.D., Director of the University Gynaecological Clinic and Outpatients' Clinic, Homburg, Germany
The Venta Airwasher has consistently been one of our best selling products during the winter seasons. We only have satisfied customers due to the dependability and long-term life of the product. The price is also reasonable: when you compare the cost of purchasing a separate humidifier, purifier and the filter pads that each unit requires, than you realize that within 2–3 years the Venta Airwasher is actually the better value. Many of our customers buy the Venta Airwasher strictly on the basis of recommendation from their family and friends.
KaDeWe – the largest department store on the European continent, Berlin, Germany
Gracious Home pays the highest attention to quality and service in order to satisfy the demands of discerning customers. The Venta Airwasher has impressed us and our clients by its easy maintenance and brilliantly simple construction. We were surprised by selling more than 1,000 units in our two stores last year. We loved to sell the Airwasher: no complaints, no returns.
William Herring, Senior Buyer, Gracious Home, New York, USA
Venta Airwasher is a home-run product. We are absolutely convinced of the incomparable quality and the unique technology. It's not cheap, but it's worth the money. No returns, only satisfied customers. I have recommended Venta to many fellow ACE dealers.
Jeremy Melnick, Gordon's ACE, Chicago, USA
I am extremely pleased with the quality of the Venta Airwasher and its easy maintenance.
Paul Teven, Owner, Best Vacuum, Chicago, USA
I would like to thank Venta for having such a reliable and fine machine as the LW44. I have recommended this product to hundreds of people.
We have two Venta Airwashers and really like them - so much better than those condensation humidifiers. But today we’re especially pleased because, when one of our washers quit working, I called the 888 number and a delightful agent, walked me through the process of disassembling and cleaning the Venta Airwasher. It wasn’t hard, once I knew what to do. And it works like new again.
Thank you Venta
Virginia H., Chicago, IL 60657
I would like to thank you for your cordial attitude and informed, technical knowledge that you shared when we spoke on the phone today regarding my Venta Airwasher. It is refreshing to deal with a service-oriented company who stands behind their product warranty in a timely fashion. As we discussed, I have three Venta Airwashers with my first LW24 being purchased in 2007, followed later by two LW44 units because I found them to be exceptional in providing quality air to breathe in my home. I couldn’t be more pleased in Venta Airwashers. These systems are phenomenal.
Thank you again for great warranty service and providing such an exceptional great product.
Very truly yours,
Terry M., Overland Park, KS
Hello. We have purchased three Venta humidifiers in the past few months on the recommendation of a Medical Doctor friend. They are very easy to set up, use and work exactly as expected.
The mechanics of the Venta are simple, well made, very few breakable parts and it works reliably, and quietly. Excellent company with an excellent product.
Water M., NY
We are very pleased with both of our Ventas, an LW25 & LW45. We have a living area of 1400 sq ft and heat with wood. They keep the house at 55% humidity and are on 24 hrs/day. The first sign of our house being too dry is that I have nose bleeds constantly. With the Ventas on no nosebleeds and no dry skin or lips. We have purchased just about every brand of humidifiers and vaporizers. All the humidifiers needed new filters constantly and didn’t get the job done. With the money we spent, we could have purchased several Ventas.
The Venta is very easy to maintain, clean & fill. Both the 25 and the 45 are very quiet, and are attractive sitting in each room. I can’t say enough good things about the Venta Airwasher other than keep up the good work of producing a wonderful product! I wouldn’t hesitate to recommend this to any person looking for a humidifier or to replace either one of the two we have.
Marty S., Silex, MO
We love our Venta Airwasher so much that we have purchased one for each of our grandchild's bedrooms! The Venta Airwasher is an absolute necessity in homes to replace the moisture that wintertime and heating takes out.
Lastly the Airwasher is quiet and easy to use and maintain. I would highly recommend the Venta Airwasher to everyone!
Paula D., Haverhill, MA
I have owned Venta for several ( approx 8 years) I had 2 LW44 and gave one to my daughter and she loves it. Sometime last year I accidentally donated the other one. I now have a LW24. I may purchase a LW45 in the near future to replace the LW44 I had. In my opinion Venta is still the best air washer / humidifier on the market. You competition, such as Air O Swiss, is not even close ( I read all the reviews I can ). So....GO VENTA !
Marty C., Rochester NY, USA
My (German) wife and I have used the Venta model L44 air washer and humidifier now for several years. It provides effective humidification at an almost inaudible noise level, does not require changes in filters, and has been eminently dependable over the course of four years of use. Recently, when a technical issue developed, a telephone call to the home office resulted in a correct diagnosis of the possible problem and replacement parts were provided with clear description of replacement needs. Our experience has been very positive with the domestic staff that represent this wonderfully designed, German manufactured product.
Dr. J. Warren H.,Wayland, MA
I recently bought a new house, and wanted a humidifier for the house to keep the house from getting to dry for my sinuses. I did some research and found the Venta LW45. It was more than I wanted to spend, but after reading reviews on how it cleans the air in the house I thought, I might as well purchase the Venta LW45. I got it going and noticed when I clean it out every week, how dirty the water is. I do noticed less dust in my place. I’m impressed with how it cleans the air!! Well worth the money!!
Chad S., Stillwater, OK
I recently bought the Venta lw25 after doing a long search for a humidifier. When I received it, it was easy, to assemble, almost to easy. Then after using it, I can say it's better than advertised. My bedroom is a dry warm and dusty room and after some time of being there you will feel the effect on your eyes and nose, causing me to sneeze ect Venta keeps the air humid and clean, when I walk into my bedroom I want to take a deep inhale of the clean slightly cool air, not to mention how quiet it is I keep it running all day long and I love this thing
Have been a longstanding satisfied customer of your product! Between the fine quality product and the great customer service we have been sold on the Venta! It Continues to humidify our home - we use two!
Switched to this after using "traditional humidifiers" for winter and haven't looked back since buying these machines!
Paul P., Chicago, IL
I can't even remember when we bought the first Venta Airwasher -- it is likely about 10 years ago. It was recommended to us by the people at Best Vacuum on Lincoln Avenue in Chicago and they said it was by far the best product on the market. We now own two, the smaller capacity one being perfect for house guests in Chicago during the long winter of extremely dry indoor heating. The ease of operation and cleaning, the lack of residue on furniture and its excellence at providing what it promises -- humidity -- has made it our winter appliance of choice. The price was hard to absorb initially but we're so glad we made this choice.
Nancy & Don B., Chicago, IL
Hi, I bought a Venta LW15 about 10 months ago and absolutely love it! I moved to Ventura, California about 5 years ago and have suffered what the doctors told me were unspecified allergies ever since... had all the tests, bought $500+ of special bedding as "dust mite allergy" was suspected, even though I tested negative.
Craig L., Ventura, CA
Well, I just wanted to thank you for being so helpful regarding the motor on my Venta air purifier. Replacing the motor and even delivering it to my son's home was service above and beyond! I have told several people about the super service you gave me and posted a sterling review on Amazon (although it did not come from Amazon!).
I am so happy to have a nicely humid bedroom to sleep in without having wet floors and furniture. Thanks again for all your help
Sharon S., Chicago area
At the time we spoke, I had mentioned how long we have had our Venta Airwasher. We have had ours for 10 years, and this is the first time we have needed a part for it. WE LOVE IT!! It has been a great addition to our home, and we would not ever be without one. Besides, how many items in this day and age would last this long after working every day for 10 years. It was well worth the money and I would highly recommend it to anyone looking for a great humidifier.
We live in a big, 100-year old house whose air gets quite dry during heating season. We need humidifiers for our family’s health. We also need them for keeping our antique furniture and a variety of musical instruments in good condition. We’ve tried other types of humidifiers, but settled on Venta several years ago… we now have three large airwashers and two small ones.Here are some of the reasons why we like the Ventas:
- they never leak
- there’s no white dust
- they don’t need filters
- they can be filled in place easily with a narrow-spout watering can (instead of having separate tanks which have to be brought to a sink to be filled and then lugged back to the humidifier while they are heavy because of their contents)
- they’re generally rugged and reliable
If anything goes wrong, Venta's customer service department is astoundingly good.
I have owned console humidifiers for many years. At times I questioned whether or not it was worth the effort to keep them. Filters, problems with leaking, etc. I am very pleased with my Venta LW45. It is energy efficient, quiet and works as advertised.
It is very dry indoors durring the winters here in Colorado. After going through several other brands of humidifiers we finally decided to puchase a Venta LW44 about ten years ago. What a difference! We run the unit 24 hours a day from around the first of November until the weather starts warming up in April. We now have two LW44's at home and two at our office. They make a huge diffenece in dry itchy skin and nose bleeds caused by the low humidity.
John B., Centennial, CO
Last week I have purchased the ,Type LW 25, VENTA Airwash Air Humidifier/Air Cleaner atBed Bath and Beyond.Beeing one of the leading noise control engineer in the US, educated in Germany, the "Made in Germany" attribute had influenced my choice.The performance of the unit has exceeded my expectation. It is extremely quiet and keeps my 16ft x 24 ft bedroom humidified with a single fill all night. I am intrigued with the simple unique construction. It is far superior to all humidifiers I had before.
All in all, hearthfelth congratulations for the VENTA engineering design team.
I highly recommend Venta Airwashers. I have a grand piano that was very adversely affected by the dryness here in the Midwest. I purchased a Venta Airwasher and the issues with the piano were resolved. I appreciate the fact that the Venta Airwashers do not require any changing of a filter. Thanks to Venta for their excellent design.
As per our phone conversation, I just purchased our second Venta Airwasher LW 45. We purchased our first several years ago and have been very impressed with the air quality results in our home, which led me to this purchase. We utilize our fireplaces in the cold season and of course run the AC in the warm season. We rely on the Hygrometer, that we purchased from you, to monitor the humidity in the house.
As I put the new unit together Saturday, I recognized how dirty our original unit was (the upper portion with the motor), which prompted my call to you for assistance. Upon reading the enclosed owner’s manual, it became apparent that I could tackle the cleaning of our older unit, which I did with ease yesterday. To my surprise, it cleaned up and looks as good as the new unit!
Thank you for you timely return call!
I have owned a Venta Airwasher since December 2013. It has been the best investment I ever made. After using many other brands in the past, I find Venta to be the easiest to use and most reliable humidifier. The maintenance is also very uncomplicated. I don’t have to worry about changing filters or expensive parts every few weeks. I also have to say that the customer service has been very attentive to my needs and responsive. I was always been able to speak to someone who quickly gave me advice regarding a question I had or resolved my problem promptly. We use our Venta everyday, all day and all night and are extremely pleased with the product. I LOVE my Venta and strongly recommend this product.
Angela R. Ph.D.
I’ve been a loyal Venta Airwasher for over 10 years and have one in each bedroom as well as the living room. “Airwasher” is a great term – it literally cleans the air as it humidifies the air. What you feel is comfort, not dampness. This is truly a wonderful product.
I bought my first Airwasher on the recommendation from our local hardware store and hesitated a bit because of the price. But I trusted this local business owner and I’m so glad I did. The dryness o the winter air used to be a big problem for me. From the moment I began using the Airwasher, I noticed vast improvement in the way I felt: my eyes and skin were no longer itchy and dry, I wasn’t sneezing as much and my hair no longer had the static it usually had in the winter. I immediately bought an Airwasher for every bedroom. My daughters and I all have environmental allergies and the airwashers made a huge positive difference in the way we felt. I sent them off to college with their own Airwashers!
At one point, my elderly mother was complaining at one point about persistent nightly nosebleeds in the winter. After a single night of using her new Airwasher the nosebleeds ceased and she slept better.
The Airwashers are easy to use, easy to clean and quiet, and very well made. I’ve had all of mine for many years with nothing more than annual cleaning, and an occasional deep clean. Although I’ve rarely needed to call them, the company’s customer service is exceptional.
I just wanted to let you know how great your service people are!
It has been a real pleasure dealing with Venta and I would highly recommend the products.
I just love these machines, so easy to clean. I use vinegar and water when cleaning them, 123 and your done.
I've enjoyed having my Venta Airwasher LW 44 for more than 10 years. It was recommended to my by a friend and I've recommended Venta to others. It's ease of use along with minimal consumables and no white powder were selling points for my decision to purchase a Venta Airwasher. Recently, after more than 10 long seasons using Chicago's hard water, the gears started making noise and the discs stopped turning. I emailed to: email@example.com on a Saturday; on Monday I received a phone call from Venta customer service. They were great. We decided what I needed and placed the order.
My family and I are very happy with our LW 44 and I am thoroughly satisfied Venta's service.
Keep up the good work.
Michael in Chicago
When I phoned recently about a problem with my ~ nine year old Venta Airwasher LW44 product, I left a message requesting a call-back, and was impressed when Venta customer service phoned back so quickly, especially because it was on a Saturday.
The rep was able to quickly diagnose the squeaking of my machine as being related to the gear. I had run this machine regularly for about six months of each year for ~nine years before having any problems with it. The rep placed an order for me, and I received the new gear promptly.
I highly recommend this Venta Airwasher, as well as their customer service personnel.
Rescued by Venta!
My wife a classical pianist was preparing for her April 2015 performance when our 10 year Venta suddenly stopped operating during a rehearsal.
She also suffers with an asthmatic condition wherein we were getting double benefits from the Venta WL44 humidifier air washer unit.
We needed a solution quickly. Fortunately the Venta telephone support contact was fabulous, especially when she heard my wife playing in the background! She quickly handled the ordering and shipping of a replacement motor with “no-sweat” . Her demeanor clamed both my wife and myself.
Venta is a great machine, mine lasted 10 years, and has a support staff that matches the quality of Venta products.
My wife reminded me that our original Venta was a Sonic, which quit after a couple years. When I called Venta about it without hesitation they sent me, at no charge, a new LW24 Airwasher/Humidifier. This was Dec 2008.
The gear quit because of lime build up this year and I decided to buy a new LW45 unit. I received this unit yesterday and it is very quiet. I decided to call Venta to order a new gear for my old LW24 and was told they would send me a new gear and just charge shipping. I couldn't believe that after 6 years they were still covering this. I then ordered the water treatment and cleaner and was told there would be no shipping charge because my order was more then $50.00.
A friend of mine asked me last week what I use to humidify my house and I told him about the Venta . He told me yesterday he had ordered one and I'm sure he will love it as much as we do. I don't know of very many companies that stand behind their product like Venta.
John C. Kelley
Buying a Venta Airwasher was the best money I ever spent. I have COPD and was in the hospital for 5 months. I was doped up with steroids, inhalers,had to wear an oxygen tube at all times and use a “breathing machine” to sleep at night. Now that I am at home, I just use my Venta and breathe quite well.
I wanted to let you know that one of your customer representatives was incredibly helpful when I called a week ago. She troubleshooted with me, we figured out the problem, and the same day she mailed me a power cord for my humidifier.
Thank you so much!
Poughkeepsie, New York
I started using a Venta LW44 nearly 10 years ago. The purchase finally ended my decades-long quest for a room humidifier that Is efficient, easy to operate, and simple to keep clean.
Venta's elegant design is matched by its functionality - it does what it's supposed to do. Like any piece of precision equipment, Venta needs periodic maintenance to assure its operation. The 10 year warranty, which is honored with integrity, and pleasant customer service is a plus.
Now I own two Venta Airwashers!
We love our Venta Airwasher. After trying many different humidifiers and not noticing a difference in the air quality of our bedroom, we did some research into alternatives. We found the Venta Airwasher and decided to try it. The humidifiers we tried before Venta did not make a difference to our allergies plus they were very difficult to clean.
The Venta is easy to clean and quiet while operating as well. It has made a huge difference in the air quality of our bedroom. My wife and I no longer suffer from dry mouths and noses. We highly recommend this product to anyone who suffers from allergies or has a home full of dry air. We would never go back to a plain old humidifier.
Also, Venta stands behind their product. Their customer service is excellent. It's refreshing to find a product that does what it says it will and a company who stands behind their word.
Don and Cheryl Snyder
I am the proud owner of not one, but two Venta Airwashers. I have had one for twelve years and the other for six or so.
I have a valuable Steinway Piano from 1910 that is in a dry New York City apartment. Normal humidifiers fail in combatting the dry air in this situation because they distribute not only too much moisture but white dust as well.
My Venta Airwashers keep a good humidity level and clean the air at the same time. Outside of routine up-keep, there is very little maintenance due to the machine’s simple operation.
Thank you for such a great product.
I’ve just spoken with one of Venta’s customer service reps, and every one of them go beyond the mark every time.
While the Venta Airwashers aren’t cheap in price or design and construction, they pay for themselves season after season.
Because I run a guitar shop, maintaining relative humidity between 38% and 48% year round is a must. I've learned how to use my three LW44’s in concert, playing a game to keep me focused while I fill.
Air washers are tools — and I am a tool man — and every tool man knows you get what you pay for. I try to buy the very best, and expect that I will have to pay for it — and with Venta I get exactly what I’m looking for.
Dan Erlewine Athens, Ohio
We are very pleased with the service we’ve received at Venta. We would recommend a Venta Airwasher to anyone wanting to purchase a humidifier or purifier that can handle cleaning particulates from the air inside of a home.
We have two dogs that don’t even look twice at our two units (one upstairs and one downstairs) as they’re so quite while running. If only you could figure out how to make these things fill up with water automatically it would be the perfect product.
Thanks again so such for the wonderful customer service. We know where to go for new units in the future or service for them whenever needed. It only takes a simple email and any issue at Venta is taken care of immediately. Venta is the easy button for humidifiers!
W. Clay Parker, PE
A Venta humidifier & purifier is one of the best investments I have made. It is a lifesaver for my concert Steinway pianos - rescuing them from the typical dry climate of South India. Venta provides a quick and consistent way of balancing humidity all through the year. Although it runs quietly in the background, it is the most important reason why my instruments stay in tune longer and preserve their rich singing sound.
Timothy Birendra Marthand
I purchased my Venta LW25 from Bed, Bath and Beyond. I had tried an Air-O-Swiss Ultrasonic, but returned it as it was very high maintenance, ugly, and had to be placed at least 3 feet off of the floor.
I decided to splurge on the Venta. I was pleasantly surprised at how quiet and unassuming (not flashy or garish looking) the unit is. The unit did start making a clicking noise around 2 weeks after receiving it. I called customer service and my problem was promptly and courteously handled.
A new part was sent right away and the situation resolved. Thank you for your excellent service and well designed products.
Kind regards -
I sent my 9-year-old Venta LW44 in for an ultrasonic cleaning. It came back from cleaning quickly, looking great and running even better. Venta Airwasher is a great product from a great company with absolutely fantastic customer service.
-LN from Jersey
When we moved from Seattle to the Big Apple in 2003, we went from an environment perfect for our orchids to one that was just about the worst you could imagine. Seattle's air is almost always wet. In New York City, however, our apartment building's air conditioning in the summer and heating in the winter means dry air all year 'round. Our fifty orchid plants, some over 15 years old, would perish in such dry air. Solution: get a humidifier. So we did some research and the Venta Airwasher, though it had a bigger price tag than many, had the best ratings. When we checked it out, its simple and elegant design won us over. It sits in the corner of the orchid room and is so quiet, except for having to fill it, we tend to forget it's even there. When you enter the room, you feel like you're in a greenhouse. It has run for over ten years now, without ever being switched off. Except for having to replace the small coupling, which we were able to get from Venta's distributor, it has kept going and going and going. I've attached a picture of some of our orchid flowers and the old Venta Airwasher LW 44 in the orchid room. Thanks for a terrific little machine.
-Shahid Naeem, Director of Science, Earth Institute Center for Environmental Sustainability (EICES), Columbia University
As many people know, humidifiers are very useful in areas with dry air such as California. Humidifiers are beneficial for dry sinuses, bloody noses and cracked lips. It has even been shown to decrease the risk of catching particular viruses.
The Venta Airwasher is not like other humidifiers. It uses a cold evaporation system that doesn't produce white residue, vapor or mist. The unique characteristic that I love is that I can put it anywhere in my room. Most other humidifiers need to be placed on a non-wood surface away from areas that would be damaged by water.
After 1 month of use, I do notice a significant difference in the air. I have recurrent nose bleeds and living in California in a dry desert I always run in to trouble. Since I have been using the Venta Airwasher I have not had a single episode. I personally recommend this product.
-Dr. David Kay
I'm a classical pianist with an expensive instrument in a pre-war New York apartment. There are three things that are absolutely essential under these circumstances.
1. An expert piano technician. 2. A humidifying system attached to the underside of the Steinway. 3. A Venta Airwasher
I, every pianist I know, and even piano stores, regard Venta as our best option for the humidity we require for our instruments! And there is of course the fringe benefit that the additional humidity makes humans feel a lot better as well. I no longer have the dry, cracking skin I used to suffer from in the winter!
Even if you're not a pianist, if you are living in an environment that is too dry, Venta is your best option!
-Jeffrey Goldberg, NYC Classical Pianist
For years, during our severe Chicago winters, my husband and I experienced dry everything--hair, skin, and sometimes spirits! I started looking for an excellent, not just good humidifier. I had never heard of the Venta Airwasher but our good friends told us about it 2 years ago. Finally, last year, we took the plunge--we waited a while because they aren't cheap! I read the many reviews, talked further with my friends and eventually bought two. I haven't looked back since. Even the directions for cleaning were user friendly and I felt good that I could give the machines good seasonal cleanings. We are very glad to have purchased these two airwashers!